Are you looking to cancel DashPass subscription but not sure where to start? You’re in the right place! Whether you’re cutting back on subscriptions, or you no longer find the service useful, canceling DashPass is a simple process that can be done in just a few minutes. This guide will walk you through everything you need to know, so you can cancel DashPass with ease and avoid any unwanted charges.
In this article, we’ll cover the following:
- What DashPass is and why people use it
- How to cancel DashPass using the DoorDash app and website
- What happens after you cancel your DashPass subscription
- Troubleshooting common issues during the cancellation process
- How to pause your DashPass subscription if you’re not ready to cancel
Let’s dive in and make sure you’re set for a smooth cancellation experience!
What is DashPass?
DashPass is a subscription service offered by DoorDash that provides users with a range of perks, including free delivery on eligible orders, reduced service fees, and exclusive discounts. For a monthly fee, DashPass members enjoy benefits like:
- Free delivery on orders over $12 from thousands of restaurants and retailers.
- Lower service fees on eligible orders.
- Exclusive discounts and offers from partnered restaurants.
Many people find DashPass convenient, especially if they frequently order food delivery. However, as with any subscription, there may come a time when you no longer feel the need for these perks, or you simply want to cut back on recurring payments. If that’s the case, canceling DashPass is quick and straightforward.
How to Cancel DashPass via the Mobile App
If you use the DoorDash mobile app, you can easily cancel your DashPass subscription in just a few steps. Here’s how:
Step 1: Open the DoorDash App
- Open the DoorDash app on your smartphone.
- Make sure you’re logged into your account.
Step 2: Access Your Account Settings
- Tap on the profile icon (usually found in the top left corner or bottom right corner, depending on the app version).
- From the dropdown menu, select “Manage Account” or “Account Settings”.
Step 3: Select DashPass Subscription
- Scroll through the options until you find “DashPass”.
- Tap on the DashPass section to view your subscription details.
Step 4: Cancel the Subscription
- In the DashPass section, you’ll see the option to “Cancel Subscription” or “End Membership”.
- Tap on this option and follow the on-screen prompts to confirm your cancellation.
Confirmation
Once your cancellation is processed, you’ll receive a confirmation message letting you know that your DashPass subscription has been successfully canceled. You can continue using DashPass until the next billing cycle, but you won’t be charged for the next month.
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How to Cancel DashPass on a Desktop (Website)
If you prefer to cancel DashPass using a desktop computer, here’s how to do it:
Step 1: Log into DoorDash
- Open your browser and visit the DoorDash website (www.doordash.com).
- Log into your account using your username and password.
Step 2: Go to Your Account
- Once logged in, click on your profile icon in the top-right corner of the page.
- From the dropdown menu, click on “Manage Account” or “Account Settings”.
Step 3: Access DashPass Settings
- In your account settings, look for the DashPass option.
- Click on “DashPass” to open your subscription details.
Step 4: Cancel the Subscription
- Once you’re in the DashPass section, you’ll see an option to “Cancel Subscription” or “End Membership”.
- Click on this and follow the prompts to confirm your decision.
Confirmation
You’ll receive a confirmation that your DashPass membership has been canceled. Just like with the mobile app, you’ll still have access to your benefits until the end of the current billing cycle.
Can You Pause Your DashPass Subscription Instead of Canceling?
If you’re not entirely ready to cancel DashPass but want to take a break, you might be wondering if you can pause your subscription. Unfortunately, DoorDash does not offer a pause feature for DashPass subscriptions at this time.
However, there are still ways to reduce your costs:
- Cancel and Rejoin Later: You can always cancel DashPass now and rejoin at any time in the future if you feel like you want to take advantage of the service again.
- Use Discounted Plans: DoorDash sometimes offers temporary discounts or trials for new or returning customers. If you’re uncertain about cancellation, keeping an eye out for these offers might be a good option.
What Happens After You Cancel DashPass?
Once you’ve successfully canceled your DashPass subscription, you might have a few questions about what happens next. Here’s what you can expect:
1. Continued Access Until the End of the Billing Cycle
Even after you cancel, you’ll continue to enjoy all the DashPass benefits until the end of your current billing cycle. For example, if you cancel your DashPass on the 15th of the month but your billing cycle renews on the 1st, you’ll still have access to the benefits until the 1st.
2. No Refunds for Unused Time
DoorDash does not offer refunds for the unused portion of your DashPass subscription. For instance, if you cancel DashPass in the middle of your billing cycle, you won’t receive a prorated refund. You’ll still get access until your subscription expires, but you won’t be reimbursed for the time left.
3. Rejoining DashPass
If you change your mind later, you can always reactivate your DashPass subscription. Simply log into your DoorDash account and subscribe again. There may be promotions or discounts for rejoining, depending on current offers.
Common Issues and Troubleshooting Tips
While the cancellation process is usually simple, sometimes users encounter issues. Here are some common problems and how to resolve them:
Problem 1: I Can’t Find the “Cancel” Button
- Solution: Double-check your account settings. If you’re on a mobile device, ensure you’re using the latest version of the DoorDash app. Try restarting the app or logging out and logging back in to refresh your options.
Problem 2: I’m Not Seeing DashPass in My Account
- Solution: If DashPass isn’t showing up in your account settings, it could be because your subscription was canceled previously, or there may be a technical glitch. Try contacting DoorDash support for assistance.
Problem 3: Error Messages or Glitches During Cancellation
- Solution: If you encounter errors during the cancellation process, try clearing your browser cache or app data. If that doesn’t work, contact DoorDash customer support for help.
Problem 4: Still Being Charged After Cancellation
- Solution: If you’ve canceled your subscription and are still being charged, it could be due to a delay in processing. Check your billing history to confirm that the cancellation was successfully processed. If the charges continue, reach out to DoorDash support immediately.
Conclusion
Canceling DashPass is a quick and easy process, whether you’re using the DoorDash app or website. Once you’ve decided to stop the service, simply follow the steps outlined in this guide, and you’ll avoid any future charges. Keep in mind that you’ll still be able to use the service until the next billing cycle ends, but you won’t be refunded for unused days.
If you’re not quite ready to cancel but want to pause your subscription, remember that you can always rejoin DashPass later. It’s all about what works best for you and your needs!
Have questions or run into issues while canceling DashPass? Don’t hesitate to reach out to DoorDash’s customer support for further assistance. We hope this guide helped you understand how to cancel DashPass!